1. “Personal Information” Defined
2. Personal Information NACE collects
The Personal Information we collect depends on how you choose to use our website and our services. It generally consists of a user’s name, address, email address, telephone or fax number, and if a purchase is made, payment information. Website usage information is collected using cookies.
3. How NACE collects and uses Personal Information
a. General Website Usage Information
To monitor site usage and improve the quality of our website, we gather general information about the use of our website. We use web server logs and industry-standard website statistics software to count the number of visitors to our website, the number of views of particular pages, and to track other general statistics. We do not track individual users on our website.
b. Information Collected to Process Payment Transactions
When users of our website or our internet services apply for or renew membership, order products, and register for courses, conferences or other events, they will be required to create a user profile where we will acquire Personal Information necessary to process the transaction. This may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information. Payment information is only collected to process a transaction, using a secure transmission method, and it is stored in an encrypted format. Reasonable measures are taken while processing transactions to ensure that payment information is not vulnerable to theft or interception. NACE will not store or distribute your payment information in any manner that is not necessary to process a transaction.
c. Email Addresses
When contacting NACE at any of the email addresses used for member and non-member customer assistance, we may ask for certain Personal Information, such as your member ID number, name, email address, telephone number, or fax number. When collected for this purpose, the information is used to verify identity and to provide the assistance you are requesting. Users can update their Personal Information, change their passwords, and customize email delivery preferences by logging into their profile or emailing [email protected].
d. User Information
NACE offers member users certain features and services through restricted access to members-only content on our website. All users can access and update their User Profile, which consists of Personal Information we have collected from each user as part of their membership application, membership renewal, registration for an event, or subscription to an internet service. Users can update their Personal Information, change their passwords, and customize email delivery preferences. User Profiles are maintained for every user in our database. Users can elect to keep their profile information private from other users; and non-member users cannot view or access any User Profiles.
If a user has consented, we may use Personal Information to distribute marketing materials to users by mail, fax, or email. Users are always free to withdraw consent by contacting us at [email protected]. If you have received a marketing email, you may withdraw your consent at any time by clicking the unsubscribe link you will find in every email.
However, electing not to receive any of these communications may mean that you will not receive important notices about your membership, events, or services that may be useful to you.
NACE provides its members with a Membership Directory. Members may request that their Personal Information not be included in the NACE Membership Directory.
If you are a member and wish to elect to not be included in the Membership Directory, please contact us at [email protected].
g. Information Collected to Secure Access to Members Only Content
NACE requires a login and password for each member who wishes to access the members-only content online. We use the login and password to verify members’ identities and prevent unauthorized access to members’ Personal Information. Only a small number of NACE employees have access to this information. This information is accessed only when necessary to provide members with online account-related information, provide technical support to members, or diagnose or repair problems with members-only content, and is not otherwise disclosed to anyone, other than the member or his or her designee, unless compelled by law.
We also allow users to elect to have the website remember their login information between visits so they do not have to log in each time. This is done by checking a box labeled “Remember me” on the login page. This feature requires the placement of a small text file called a persistent cookie (see next section) on the member’s hard drive. The cookie tells the site that the member has logged in before. It does not actually contain the member’s password or other login information.
h. Cookies and Other Tracking Technologies
Most Web browsers have a setting to turn off the automatic acceptance of cookies. If you do not want to accept cookies from our website, use the internet Options or Preferences menu items in your browser to turn cookies off or receive warnings when cookies are sent to your computer. However, you should be aware that significant portions of our website will not function properly if you do not accept cookies.
i. Google Analytics
4. Sharing of personal information
NACE may share your Personal Information with third parties that we employ from time to time to assist us in processing memberships, processing certifications, processing payments, marketing, and managing events and classes. Those third parties will have access to certain Personal Information to the extent necessary to perform those services for us. We limit the use of all such Personal Information by these third parties to the performance of such services. We take reasonable steps to obligate these third parties to handle Personal Information appropriately and confidentially.
As explained above, if you are a NACE member and have consented, NACE may share your name and contact information with other NACE members in our Membership Directory.
5. Access to information and correction
Users can access and change their profiles by signing into their accounts. Users may also delete their account by selecting this setting in their profile.
At a user’s request, we will inform a user what Personal Information we have stored about the user and explain why that information is stored. If we have incorrect information about you, we will correct it promptly upon recognition or at your request. In these cases, please contact us at [email protected].
At a user’s request, we will inform a user what Personal Information we have stored about the user and explain why that information is stored. If we have incorrect information about you, we will correct it promptly upon recognition or at your request. In these cases, please contact us at [email protected]. If deletion of your data is not possible for technical or legal reasons, we will block the respective data instead.
6. Retention of personal information
NACE will retain the Personal Information for 12 years or indefinitely for certification holders.
7. Children under the age of 13
Our website is not intended for children. No one under age 13 may provide any Personal Information on our website. NACE does not knowingly collect Personal Information from children under 13. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. If you believe we might have information from or about a child under 13, please contact us at: [email protected].
8. Links to other websites
The NACE website and many of our print and electronic publications contain many links to other websites. Content and links to other internet sites should not be construed as an endorsement of the organizations, entities, views, or content contained therein. NACE is not responsible for the content or links posted by others on these social media sites.
These other websites may send their own cookies to users, collect data, or solicit Personal Information. NACE is not responsible for the privacy practices or the content of these other websites. Please check the other sites to access their privacy policies and determine how they may collect or use information.
9. Your California Privacy Rights
If you are you are a resident of the State of California and NACE has an established business relationship with you, then you have certain privacy rights pursuant to Section 1798.83 of the California Civil Code. You have the right to request the following at any time: (a) information from NACE free of charge regarding the manner in which NACE shares certain Personal Information collected through the website with third parties who use that information for direct marketing purposes; and (b) the discontinuation (or opt-out) of NACE’s sharing of the information with those third parties. Please submit any requests (“California Privacy Rights Request”) to [email protected] with a subject line of “Your California Privacy Rights.”
For each California Privacy Rights Request, please state “Your California Privacy Rights” in the email or letter subject line, and clearly state the following in the body:
a. the nature of your request;
b. that the request is related to “Your California Privacy Rights;”
c. your name, street address, city, state, zip code and email address; and
d. whether you prefer to receive a response to your request by mail or email.
NACE is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled or incorrectly sent.
10. Online Tracking
NACE does not respond to “do not track” (DNT) signals.
Enables data collection for Display and Search Remarketing. This includes data from Google's signed-in users who have chosen to enable Google to associate their web and app browsing history with their Google account, and to use such information from their Google account to personalize ads. Google Analytics temporarily joins these identifiers to your Google Analytics data in order to support your audiences. When you enable this setting, you must adhere to the Google Analytics Advertising Features Policy, including rules around sensitive categories and the necessary privacy disclosures to your end users about the data you collect and share with Google.
Advertising Reporting Features
Enables Advertising Reporting features like Audience Demographics and Interests Reporting, DoubleClick Campaign Manager reporting, DoubleClick Bid Manager reporting, and Google Display Network Impression Reporting that help you better understand your users. Learn more
NACE may use technology such as web beacons assist to help us determine whether a web page has been viewed and, if so, how many times As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer's personal information collected by us.
11. Users in the European Union, European Economic Area, and Switzerland
- Data Controller
NACE is the data controller of the Personal Information (also known as “Personal Data”) you provide on our websites.
By email: [email protected]
By phone: 281-228-6200
By fax: 281-228-6300
Attn: Website Privacy
15835 Park Ten Place
Houston, TX, 77084
- Purposes of processing and legal basis for processing
As explained above, we process Personal Data in various ways depending upon your use of our websites. We process Personal Data on the following bases: (1) with your consent; (2) as necessary to perform a contract when you request services; and (3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics and delivering relevant advertising.
- Your Rights Regarding Personal Data
- Access and Confirmation. You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data.
- Deletion and Blocking. Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay.
- Direct Marketing. You have the right to object to our processing of Personal Data for direct marketing purposes.
- Consent. To the extent we are processing Personal Data on the basis of your consent, you have the right to withdraw consent at any time.
- Data Portability. Under certain circumstances, to the extent we are processing your Personal Data on the basis of consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly used and machine-readable format.
To exercise those rights,
- Right to Lodge a Complaint. You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.
By providing us with Personal Data, you consent to the storage or processing of Personal Data in the United States and acknowledge that the Personal Data will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data.
12. Site security information
Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, NACE cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.
13. Mergers, acquisitions, and other business transactions
NACE may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your personal data. These types of transactions may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for personal data in these types of transactions.
14. Contacting NACE about privacy issues
Please contact us:
By email: [email protected]
By phone: 281-228-6200
By fax: 281-228-6300
Attn: Website Privacy
15835 Park Ten Place
Houston, TX 77084